Do you remember the last time you had a Cheeseburger? It was quick, cheap and dirty. But it tasted so good. How about the last time you had a bowl of Chicken Soup? It probably did not feel as satisfying but it was healthy and felt wholesome for your mind and body. It is not always easy to make the best decision when confronted with tough choices. Choosing forwarding software, similarly, is a choice between a Cheeseburger and Chicken Soup.
There are many great forwarding solutions out there. Some have pretty user interfaces, some boast of more features than you will ever require, some promise that you can get everything for free. And there are those that claim they can do all of the above. Yet, that old adage applies; when it is too good to be true, it probably is.
It is important to put all these distractions aside to establish what you actually need for the health of your business in the long run. No one would complain if there are more features than what they need but having the key features that truly provide value are ultimately what drives the business forward.
Dynamic Routing is the diamond that automation technology has formed over years of high temperature and pressure. Setting up and updating routes is one of the most labour and time intensive operations in forwarding. With Dynamic Routing, typing and re-typing changing routes from point A to B to C is a thing of the past. Instead, just input point A and point C with the choice of the cheapest or the fastest route. The software will do the rest.
Single File Concept is a feature that has been touted by many companies but few companies truly understand its true capabilities. It is one thing to utilize a single job file from point A to B but another from point B to C and beyond. Why would it make sense to re-key in details at point C when that could have been automated real-time as well?
Locked Job File is the third concept that is a MUST for any forwarding software. By linking access to a job file to one user at origin or destination, it ensures accountability and eliminates the possibility of error when multiple versions of the job file are saved. This saves precious time that could have been used to generate more revenue.
With these three key features in place, it almost guarantees work is done in the most efficient and effective way possible.
It then boils down to trust. Everyone is all smiles and promises till the ink on the dotted line is dry. Who can you trust to ultimately deliver that bowl of chicken soup?