Welcome to KEWILL AMERICAS NEWSLETTER - Summer 2008

Kewill In the News

DHL Cutbacks Signal Changes for Online Retailers


Internet Retailer

 

The cutbacks announced this week by delivery service DHL will force online retailers to update their shipping software and likely will mean changes in shipping labels, say executives at shipping software vendor Kewill Americas.

 

Larger e-retailers that ship in bulk directly to DHL hubs may have to revise their operations, they say.

 

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Gaining a Competitive Edge with Fulfillment systems


As online sales become a larger part of their business, retailers are looking for new ways to:

  • automate their fulfillment systems to

  • reduce operating costs without increasing delivery times

  • have more control over their carrier network

  • provide greater visibility into the fulfillment process to enhance the shopping experience

 

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Five Ways to Cut Time and Costs Out of Getting Orders to Customers


With a design for a new sophisticated warehouse and the company’s reputation for service on the line, Zappos.com Inc. vice president of fulfillment Craig Adkins wasn’t satisfied.

 

A product fetched from the farthest point in the warehouse under the new design took about 35 minutes to get to a packing station, and that would make it impossible for Zappos, a web-only retailer, to meet its promise of fast service.

 

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