Privacy

Privacy

Kewill is a global organization with legal entities operating components of our web site worldwide. Kewill and its subsidiaries respect your privacy. The specific practices outlined in this Privacy Statement apply to all Kewill-owned websites and domains, including those of its wholly owned subsidiaries ("Kewill website"). Because of the global scope of our web site, we may transfer your personal information to countries of the world which provide various levels of legal protection. Where a privacy policy or statement posted on a Kewill website is specific to a particular Kewill program, service or organization, that policy or statement will take precedence over this Privacy Statement. Our privacy practices are intended to provide a high level of protection for your personal data, all over the world.

Third Party Links:

The Kewill website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Kewill website and be subject to the privacy policy of those companies. Kewill does not control those sites and we encourage you to review their privacy practices before submitting any personal information. We do not endorse or make any representations about third-party websites.

Personal Information:

Kewill collects and uses personal information to understand your needs and interests and to serve you better. On some Kewill websites, we ask you to provide personal information when you request information, subscribe to marketing or support materials, register yourself, or apply for a job. The types of personal information you provide to us on these pages may include name, address, postal/zip code, telephone number, email address, user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data. If you provide Kewill with information we may add it to our records. From time to time you may elect to receive information about our products, services, activities, or contacts for other business purposes. We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and managerial procedures to maintain information that is accurate, current and complete. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner.

Automatic Collections:

In addition to the information you provide, Kewill may also collect information during your visit to a Kewill website through our automatic data collection tools, which include web beacons, cookies, embedded web links, and other commonly used information-gathering tools. This information may include: date and time; originating IP address which allows web servers to locate and identify your computer; browser type, language and operating system used; URL of the referring page (if provided by the browser); object requested; completion of status report; pages visited and the links you click.

Kewill also uses some of these automation tools in email transmissions to collect information about when you open the email or click on a link contained in the email. We do keep track of the domains from which people visit us. We analyze this data for trends and statistics. Kewill may also collect information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information Kewill collects from its commercial sources may be used along with the information Kewill collects when you visit Kewill’s websites.

Use of Your Information:

Kewill may use your information to:

  • assist you in completing a transaction or order;
  • communicate with you about products and services;
  • provide service and support;update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you;
  • personalize some Kewill websites; and
  • contact you for market research regarding Kewill products or services.
  • We will give you the opportunity to choose your privacy preferences regarding communications we send.

How We Share Your Information:

Kewill will not sell, rent or lease your personal information to others. However, Kewill may share personal information with business partners, Kewill-owned business entities and companies working on our behalf. Kewill retains service providers and suppliers to deliver complete products, services and customer solutions and to assist Kewill with marketing and communication initiatives. Suppliers and service providers are required by contract to keep confidential the information received on behalf of Kewill and may not use it for any purpose other than to carry out the services they are performing for Kewill.

Kewill may participate in marketing initiatives with other companies. As part of these initiatives, certain Kewill communications may be delivered at the same time as those from other companies. Some of these communications offer you the option to share personal data with both Kewill and the other companies participating in these initiatives. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. If you choose to provide personal information only to Kewill, Kewill will not share this information with the other companies participating in that marketing initiative. Except as described in this Privacy Statement, Kewill will not share the personal information you provide to Kewill with any third parties without your permission, unless to respond to duly authorized information requests of governmental authorities; comply with any law, regulation, subpoena, or court order; or help prevent fraud or to enforce or protect the rights and properties of Kewill or its subsidiaries.

Circumstances may arise where, Kewill decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Kewill’s practice to seek appropriate protection for information in these types of transactions.

Children's Privacy:

Kewill does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13.

Selecting Privacy Preferences:

Kewill gives you the choice of receiving a variety of information that complements our products and services. You can make or change your choices about receiving communications at the data collection point. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices.

Subscriptions:

Subscription communications include email newsletters, software updates and the like which may be expressly requested by you. After you request such communications, you may opt out of receiving them by using one of the following methods:

  • Select the email “opt out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication.
  • Return to the web page(s) where you originally registered your preferences and follow the opt-out instructions.
  • Write to Kewill. Be sure to provide your name, email and postal address, and specific relevant information about the Kewill subscriptions that you no longer wish to receive.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Kewill where accepting the communications is a condition of receiving the services.

General Communications:

Kewill general communications provide information about products, services, and/or support. This may include new product information, special offers, invitations to participate in market research or support surveys. You may opt out of receiving these general communications by using one of the following methods:

  • Select the emails "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each communication.
  • Write to Kewill. Be sure to provide your name, email and postal address, and specific relevant information about your privacy preferences.

Access to Your Information:

Kewill strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. Kewill provides individuals with reasonable access to personal information that they provided to Kewill and the ability to review and correct it, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to Kewill you can return to the web page where you originally submitted your data and follow the instructions on that web page or contact Kewill.

Security:

To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Kewill utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

Dispute Resolution:

In order to comply with the European Union’s Safe Harbor principles, Kewill commits to the resolution of complaints about your privacy and our collection or use of your personal information.

If you have any questions regarding this policy, please contact:

Chief Marketing Officer
Kewill
1 Executive Drive
Chelmsford, MA 01824, USA


Kewill Cookie policy

What are cookies?

Cookies are small text files which are stored on your computer or mobile device when you visit some websites. They enhance your browsing experience in various ways, such as remembering your preferences, displaying relevant content and ensuring pages function as intended.

What are cookies used for?

Necessary cookies

Some cookies are essential for enabling you to use fully and conveniently a website and its features. For example, when you log in to a website, the system recognizes the cookie stored on the computer you usually use. If you log in from another computer, you may be presented with additional security questions.

Performance cookies

These cookies collect information about how visitors use a website, such as the pages you visit most often and any points at which you experienced difficulty (i.e. where error messages were triggered). This information helps us to identify service improvements. We're particularly interested in which internet browser you used to visit our website, how long you visited and which pages you looked at.

Functionality cookies

These cookies remember the preferences you make when visiting a website, for example the language you want content to be shown in, or the size of the font. We also use these cookies to test new pages, or to display more relevant product and service advertisements to you based on your activities on our website. They may also be used to provide functionality such as video content.

Third party cookies

We often enlist the expertise of third party companies to collate and analyze information about customer activities, helping us to identify service improvements. We also use third party cookies to test new pages, or to display more relevant product and service advertisements to you based on your activities on our website.

Targeting cookies

These cookies gather information about your browsing behavior. Without these cookies, online advertisements you see may be less relevant to you and your interests.

Types of cookies:

Session cookies

These last for the duration of your visit only and are deleted when you close your browser. Session cookies are typically used to track your movements from page to page and to remember the information you enter within that session - often supporting website functionality or security.

These cookies make websites easier to use as you won't need to repeatedly log in, or re-enter information as you browse. A good example is an application form - perhaps you complete the first few pages, but realize you need to make a change on the first page - the information you entered will be stored, so you don't need to start all over again.

Persistent cookies

These are stored after your visit and are not deleted when you close your browser. Persistent cookies are typically used to remember your preferences for future visits and are sometimes used to provide targeted advertising based on your activities on a website.

These cookies make websites easier to use as you won't need to repeatedly select your preferences each time you visit. A good example would be a website with language settings - perhaps you choose to change the content language from English to French. The next time you visit the website, your preference will be remembered.

Want to know more about cookies? The Interactive Advertising Bureau has produced a guide which explains how cookies work and how they are managed - visit http://www.allaboutcookies.org/ to read more.

Cookies we use

Here's a list of the cookies we use and what they're for:

Cookie name Domain source Category of cookie Benefit Information collected Duration of cookie
           
Google Analytics__utma Kewill.com Performance User tracking to measure and improve Website quality through analysis of visitor behaviour This cookie is used to determine the first visit to the Website from a particular browser 2 years from set/update 
           
Google Analytics__utmb

__utmc

Kewill.com Performance User tracking to measure and improve Website quality through analysis of visitor behaviour These cookies are connected and are used to track how long a visitor stays on the Website End of browser session 
           
Google Analytics__utmz

 

Kewill.com Performance User tracking to measure and improve Website quality through analysis of visitor behaviour This cookie is used to identify where a visitor came from. For example, from a search engine, referring link, another Website advertising campaign and navigation of pages within our Website. 6 months from set/update 
           
Joomla(exact cookie name is encrypted for security reasons) Kewill.com Administration  The benefit of this cookie is it tracks if a visitor is logged into the back end or not. This cookie allows continuous administration of the website when a logged in user navigates the backend. When browser session ends 
           
KGeolang Kewill.com  Personalization The benefit is to personalize the user’s experience by identifying their region This cookie is a not in use and does nothing. However we cannot be remove it due to previous coding customization of Joomla. If we remove it the site will break. As a work around, we have installed a geolocation plugin. 1 month from set/update 
           
KGeoRedirect  Kewill.com Personalization The benefit is to personalize the user’s experience by identifying their region so they can be redirected to the corresponding website  The information collected is the user’s country. 1 month from set/update 
Marketo_mkto_trk

 

 

Info.Kewill.com Tracking Track and Identify Visitor Behavior The cookie finds out which pages the user has visited, in what sequence, and for how long 2 years from set/update

External links

On our website you may find links to external websites – these are provided for your convenience, but we don't endorse, guarantee or monitor products, services, or views which they offer or express. Please be aware that these websites should be covered by their own cookie policies.

Cookie settings

You can control how cookies are placed on your computer or mobile device by changing your internet browser settings (via the 'Tools' menu).

If you choose to block all cookies, you may experience difficulty when using some online services. Some website functionality may not perform as intended, your preferences won't be stored and you may not receive advertisements about offers which would be relevant to your interests/needs.

You can however allow cookies from specific websites by making them 'Trusted websites'. Please refer to your internet browser provider for further guidance.

Please note: if you use multiple internet browsers/computers/mobile devices, you'll need to update your settings on each in order to disable cookies completely should you wish to do so.

You can delete any existing cookies from your browser, and if you completely disable cookies we won't gather any further information, but we may still use information collected in the past.

Want to know more about cookies? The Interactive Advertising Bureau has produced a guide which explains how cookies work and how they are managed - visit http://www.allaboutcookies.org/ to read more. All information is encrypted for security.

Cookie policy changes

Kewill may change this cookie policy from time to time. When such a change is made, we will post a revised version online. Changes will be effective from the point at which they are posted. It is your responsibility to review this cookie policy occasionally so you're aware of any changes. By using our website you accept this policy and that we may store and access cookies on your device.

This cookie policy is published by Kewill, 1 Executive Drive, Chelmsford, MA 01824