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Shippers’ NewsWire
Source: American Shipper+ Shippers' NewsWire
Date Posted: 6/29/2007 9:45:21 AM

TSN convinces CBP to stagger ACE start-up for entries
Big Bang is dead.
   U.S. Customs and Border Protection has pulled back its plan to turn on its modernized trade processing system in one fell swoop for all importers, and will instead gradually transition them over a two-month period, according to members of the international trade industry who regularly advise the agency on business, technical and policy considerations regarding the new system.
   The next major release for the Automated Commercial Environment (ACE), the new information technology system for administering commercial operations, will be the Entry Summary, Accounts, Revenue module. CBP until recently planned to activate ACE overnight and require importers and their customs brokers to immediately switch from the Automated Commercial System and its broker interface used to file their customs entry summaries and other communications. The agency, which is responsible for collecting the nation's customs duties and other fees, has now agreed to adjust its strategy toward a more gradual rollout at the request of industry, several members of the Trade Support Network (TSN) said in a conference call with reporters to outline developments from their plenary session in Baltimore last week.
   CBP changed its mind after receiving a report from the TSN outlining the risks of a massive changeover and recommending a slower deployment to make sure agency and corporate systems could handle the new data flows without disruption, said Celeste Catano, lead designer at Kewill, a provider of trade compliance and supply chain decision-making software.
   Instead of flipping the switch to a new process for all customs entry filers on a set day -- referred to by those close to the program as the Big Bang -- or phasing in the system port by port, CBP will deploy the new system filer by filer, Catano said Thursday. The TSN is developing a second set of recommendations on how to bring importers into ACE in a stepped approach.
   TSN members said CBP is considering a six to eight week window during which importers would have to join ACE and begin filing entries.
   Bringing on brokers and importers who self file in a steady stream would allow for "better control of the traffic and make it more manageable for the trade and CBP," said Melissa Irmen, director of product management at global trade software provider IntegrationPoint.
   Meanwhile, CBP will concentrate on making sure software vendors with customs applications have their connections to ACE tested and certified. Having technology providers certified makes it easier for CBP to add multiple importers who use the same software system, Catano said.
   Barry O'Brien, director of global trade and customs at toymaker Hasbro and a member of the Commercial Operations Advisory Committee that has CBP's ear on policy matters, said it's also important to make sure the software can reconcile financial transactions with the taxes and fees owed to Customs because ACE requires new processes for reporting payments.
   The agency has also decided to make the functions available piece by piece rather than rolling them out in one big chunk, part of its effort to reduce the risk of overloading the system and reducing industry mistakes.
   "We felt we needed some stability with the software before we implemented," Catano said. Software companies are running test scenarios so that when ACE is turned on live they will have assurances that the system will accept the information they provide.
   CBP's information technology office is staffing up its Help Desk to assist importers with the transition.
   CBP officials said their target implementation date of October 2008 for the second phase ACE entry module has now slipped into 2009 or beyond, in part, because of the new approach and industry's request for more testing, according to TSN representatives. The complexity of automating the handling of so much paperwork is also proving to be very challenging. Some applications within the module could be brought forward sooner, Catano said.
   The delay "is not just a matter of bureaucrats not doing things on time but because they are listening to us," said Tom Gould, a trade consultant with San Diego-based Zisser Group.
   In March, CBP announced that the release of the first portion of the entry summary module would be pushed from May to August of this year due to technical challenges. The A1 software release, as it is referred to, would add several new functional capabilities to ACE, and open the door to new account types, such as carriers, sureties and foreign trade zone operators, eligible to do business in ACE. Importers and their designated brokers currently are the only parties with ACE accounts.
   Many members of the trade community are excited about ACE's potential. The system already allows companies that have set up accounts to pay duties on a monthly, rather than a per-entry, or transactional, basis. Participating importers and brokers can review their transactional data as it resides within the CBP system through a Web portal. The truck electronic manifest system is also operating along the northern and southern borders and the transition to the mandatory system for filing shipment data prior to arrival at the border is going smoothly, said Cindy Allen, director of compliance at Argents Express Group.
   CBP is reminding truckers about the new rule before it begins to enforce the requirement for e-manifests as it migrates from paper-based processing of inbound truck shipments.
   Argents arranges freight and files customs paperwork on behalf of shippers.
   A multimodal electronic manifest filing system covering air, rail and vessels in addition to trucks, is scheduled to be in operation by the fall of 2008.
   Large corporations will also benefit by getting a consolidated, national view of their customs activity. ACE allows companies with multiple subsidiaries or facilities that handle their own imports, or use different customs brokers, to get customized reports covering the entire organization rather than having to go to each broker and manually combine the data for a complete view.
   A company using ACE, for example, could see what all of its subsidiaries are importing by classification, country of origin, border crossing, special duty preference program, or other category.
   "You can put your entire organization on ACE and draw down reports within a couple of minutes," said Don Huber, who works for General Electric Co.
   Other functions available in the A2 software include electronic document submission, simpler correction capability and streamlined process for filing antidumping and countervailing duties for goods under unfair trade sanctions.
   In other developments, TSN has also developed its own Web site, http://www.acetransition.net/, as a place where the committee can post white papers and other documents for viewing by the trade community and to serve as a forum, or user group, for TSN members to answer questions from industry members seeking clarification on issues beyond official pronouncements from CBP, Gould said.
   CBP is developing ACE as a single government portal to replace existing programs that monitor, control and expedite commercial imports and exports. The agency began implementing technical upgrades behind the scenes in 2003, and expects to complete the phased launch of different functions by 2010, and at a cost of more than $3.5 billion. When fully implemented it will bring huge changes to the way importers, exporters, customs brokers and carriers interact with CBP, as well as other government agencies. Companies will have to invest resources to change their processes and program their systems to interface with ACE.
   TSN meetings have traditionally been closed to the press because they are viewed by industry and government representatives as unofficial, pre-policy sessions and that publicity could stifle open dialogue. Many companies also have policies about employees talking to the media. But the TSN is worried that CBP is not doing enough to publicize the dramatic changes in business practices that will be forced on the import-export industry as Customs transitions from the current Automated Commercial System to ACE. The press conference was conducted to help spread the word to the rest of the trade community about what the TSN is doing to prepare for ACE.


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